Terms & Conditions

Terms & Conditions

How to Book / Quotes and Reservations
• Bookings can be made over the internet at www.jazzcornerhotel.com .
• Reservations are subject to availability and actual pricing at the time of booking.

Check In Time

The standard check in time is 2pm. For a guaranteed arrival prior to 2pm, a room must be reserved from the previous night – extra charges will apply.

Check Out Time

The standard check out time is 10am. Extending your check out time can be arranged with reception and is subject to availability – extra charges will apply. A late check out fee will apply if the room is not vacated prior to 10am.

Early Check Out

The Jazz Corner Hotel reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.

Guarantee Policy

A valid credit card is required at the time of booking and a valid credit card must be presented at time of check-in.

Deposit
No deposit is required. Your credit card details will be required to guarantee your booking. Please note that your Credit Card details are taken as a guarantee of your reservation, with your accommodation total settled on arrival.
For third party credit card payments, a credit card authorisation will need to be completed. On receipt of your reservation, a third party credit card authorisation will be sent.

Credit Card Pre-authorisation

A credit card pre-authorisation of $100 is required upon check-in. The preauthorised amount is set aside by your bank for a period of up to 10 working days. The pre-authorisation will affect your available funds balance or spending limit. For more information on this practice we suggest contacting your bank for more information. Once a pre-authorisation has been made, we cannot release, remove or lower the authorised amount, until we process the final account on departure. The Jazz Corner Hotel reserves the right to pre-authorise all credit cards upon check in. Cash is not an acceptable form of bond when staying with us.

Cancellations

As all reservations are confirmed and guaranteed, please ensure any cancellations or amendments are made within 24hrs (prior to 2:00pm the day before arrival). A fee of one night’s accommodation will be charged if we do not receive a cancellation or amendment within this time period.

Identification

Upon arrival at The Jazz Corner Hotel, guests will be required to provide valid photographic identification. The booking must be under the name of the person checking in. In addition, the guest must also provide a credit card in the same name as the identification.

Under 18's
All guests under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18. The property has the right to refuse any booking, when the legal guardian over 18 cannot provide current photo ID if requested on check-in.